The personal information that we request and collect is through online forms on our website. These forms will request personal information including:-
- E-mail address
- Postal address
- Telephone and fax numbers
- Domain name
Alpha Design does not request or collect credit card information. We use a third party billing agent to process payments made for services or products offered by us (PayPal).
Using your information
We will only use the information you provide us with for the following purposes:-
- Making improvements to our service
- Actioning any requests you make
- Supplying you with requested information
- Notifying you for hosting and domain name renewals
Alpha Design tries to keep all personal information that we store up-to-date. We will amend any information we find to be inaccurate or we have been informed that is inaccurate.
Alpha Design collects information from your visit to our site. This information is only used to track browsing patterns and cannot be used to identify you personally unless there is a legal request (Police, Court, etc).
We have always used cookies to create the most secure and effective website for our customers. As part of a change in legislation, all websites in Europe need to provide additional information on what cookies are, how they are used and what benefits they bring.
These changes will not have any impact on how you use our website.
Our cookies do not store personal information such as your name, address, telephone or email. We do use a small number of cookies that store encrypted versions of information where you agreed, such as the ‘Remember me’ function that allows us to remember your login details (username and password) for future visits. However, this is encrypted so that only Alpha Design can read this information.
The only time we may share personal information gathered through cookies, is when you have given us a permission to do so. For example, if you want to transfer a domain name or any website files, database/s, login details from another domain/hosting registrant or you would like us to transfer your domain and/or any other files, database/s, login details to another registrant, we’d inform you that we’d be passing your details to our trusted Alpha Design team or to your requested person/company.
The cookies we use are completely safe and secure. In fact, many of them are used purely to provide important security features such as protecting your data and your account/s.
The cookies we use cannot look into your computer, Smartphone or any other web-enabled devices to obtain information about you or your family or read any material kept on your hard drive.
Our cookies cannot be used by anyone else who has access to the computer to find out anything about you, other than the fact that someone using the computer may have visited a certain website. Our cookies do not in any way compromise the security of your personal data or your Alpha Design account. However, we recommend that when you use a public computer always ensure that you never select ‘remember my username and password’ or the ‘log me in automatically’ option.